Read the address first
An automatic private address or missing gateway quickly confirms that normal DHCP did not complete.
Follow the request
Check the wireless network, VLAN tagging, switch path, relay and DHCP scope. A fault at any point can create the same symptom.
Verify the fix from the client
Renew the address, test the gateway, DNS and the required application. A lease alone does not prove the user can work.
Official technical sources
These sources support the technical explanation. The right fix still depends on the environment where the problem appears.


