Read the address first

An automatic private address or missing gateway quickly confirms that normal DHCP did not complete.

Follow the request

Check the wireless network, VLAN tagging, switch path, relay and DHCP scope. A fault at any point can create the same symptom.

Verify the fix from the client

Renew the address, test the gateway, DNS and the required application. A lease alone does not prove the user can work.

Official technical sources

These sources support the technical explanation. The right fix still depends on the environment where the problem appears.

  1. Troubleshooting guide for DHCPMicrosoft Learn
  2. Troubleshoot problems on the DHCP clientMicrosoft Learn