Employee support
We manage user requests, access, equipment and everyday incidents.
All services
Geseidl IT service
Managed IT services for companies
We take ownership of day-to-day support, systems administration and vendor coordination through one accountable team.
One accountable IT partner
Predictable operational costs
Documented infrastructure
Remote support throughout Romania, with on-site work in Ploiești, Prahova, Bucharest, Ilfov and nearby areas.
The problem we solve
When nobody owns the whole IT environment, every issue is passed somewhere else.
Requests are split between managers, suppliers and the colleague who knows a little more. Incidents get patched, but their cause, history and ownership remain unclear. As the company grows, so do the delays and hidden dependencies.
What we take over
We address the current issue and leave the environment easier to operate.
Ongoing administration
We track system health, updates, licences and vendor responsibilities.
Technical roadmap
We prioritise risks and investments by business impact and available budget.
Documentation
We maintain inventories, configurations and procedures that can be reviewed and handed over.
A good fit when
IT is taking time, confidence or focus away from the team.
You do not need to translate the problem into technical terms. We start from the operational symptom and trace the cause.
SMEs without an internal IT department
Teams that have outgrown occasional support
Companies with multiple sites or hybrid work
We do not install and disappear.
- Understand the contextWe map the environment and business impact.
- Agree ownershipYou know what we take over and how priorities are handled.
- Stay accountableWe verify the result and maintain useful documentation.
Frequently asked questions
Clear before work begins.
We discuss scope, dependencies and takeover steps before the first change.
Can you take over from our current provider?
Yes. We begin with inventory, administrative access and documentation, then agree a controlled transfer plan.
Do you work alongside internal IT teams?
Yes. We can cover first-line support, selected systems or individual projects without replacing your internal team.
Your first technical audit is free
Tell us what is getting in the way.
We will check the systems behind the problem and give you a short, prioritised report. No contract and no pressure to buy.
- On-site coverage
- Ploiești, Prahova, Bucharest, Ilfov and nearby areas
- Remote support
- Available throughout Romania
- Office
- Str. Ana Ipătescu, nr. 20, Ploiești, Prahova