Applied AI
PrimAssist
An AI assistant that shows where every answer comes from
A public-sector pilot that searches approved sources, cites them and admits when the evidence is missing.

Staff needed faster access to procedures without relying on an assistant that could invent an answer.
Trust begins with the source
The assistant was designed to search a controlled document set and show the passages behind its response.
A useful refusal is part of the product
When the source set does not support an answer, the assistant says so. That is safer than a fluent guess.
Test with real questions
We evaluated the pilot against the way staff ask questions in practice, including vague wording and incomplete documents.

