Artificial intelligence Updated July 2026

How to build an AI assistant that answers from company sources

A practical RAG design that searches approved documents, cites evidence and recognises missing information.

4 min read Business owners, managers and IT leads

Short answer

Control the source set, retrieve relevant passages, require citations and let the assistant refuse when the evidence is weak.

Prepare the source set

Remove obsolete copies, keep ownership and split documents in a way that preserves useful context.

Make retrieval visible

Store the passage and document behind each answer so a person can check it quickly.

Test failure cases

Use questions with missing, conflicting and outdated evidence. Fluency should never hide uncertainty.

Research

Official technical sources

These sources support the technical explanation. The right fix still depends on the environment where the problem appears.

Free initial technical audit

Want us to check this in your own IT environment?

We check the systems, access, backups and recurring problems that matter most. You receive a short, prioritised report with what is sound, what needs attention and what can wait. You decide what happens after that.

Discuss your IT needs +40 720 470 006

On-site coverage: Ploiești, Prahova, Bucharest, Ilfov and nearby areas
Remote support: Available throughout Romania
Office: Str. Ana Ipătescu, nr. 20, Ploiești, Prahova